Sara M.

Critic
DISC Type : C

Analista de Relacionamiento con el Cliente at Tuya S.A

Medellín, Antioquia, Colombia

Overview

Saris Muriel is an Industrial Engineer with over 12 years of experience in data analysis, project management, and customer relationship management. She specializes in creating data-driven strategies using Python, SQL, and Power BI to manage budgets, design KPIs, and improve portfolio recovery. She currently works as a Customer Relationship Analyst at Tuya S. A.

She is passionate about the social impact of her work, particularly in financial inclusion for underserved populations. Saris values empathy and humanity in the workplace and often shares motivational content about personal growth, purpose, and taking on new challenges. She has a clear sense of purpose, which she refers to as her "ikigai".

Unique fact: Saris combines her technical expertise in Visual Basic and machine learning with a Masters degree in Customer Service.

Personality Overview

Information Seeker

Objective Thinker

Precise

They don’t appreciate bells and whistles unless backed by data.  They are quite likely to negotiate on pricing or other key terms. They like to do things independently and don’t look for support from others.

Topics They Care About

Data-Driven Strategy
Her entire career focuses on using data analysis, KPIs, and statistical reports to inform business decisions in commercial and collections departments.
Financial Inclusion
She expresses excitement about being part of a business model that extends financial services to more people through non-traditional channels like retail.
Customer Relationship
Her current role and Executive Master's degree are in Customer Service, indicating a professional focus on managing and improving client interactions.

Media Appearances

Sara has no verified media appearances

Work History

6-2023
Analista de Relacionamiento con el Cliente at Tuya S.A
10-2016 - 12-2022
Analista Senior Cartera Bancolombia at Contento BPS S.A
9-2015 - 5-2016
Analista Comercial at Fabrica de Brassieres HABY
7-2012 - 6-2015
Analista de Información at Cárnicos y Alimentos S.A.S | PolloCoa

Education

5-2020 - 7-2020
Máster Ejecutivo Customer Service from EIG Education
5-2019 - 7-2020
Especialista from Fundación Universitaria CEIPA

More Information

Social Presence :

Prographics :

Exp : 12 Location : Medellín, Antioquia, Colombia Job Level : N/A Designation : Analista de Relacionamiento con el Cliente at Tuya S.A
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Insights For Selling To Sara

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Do not use very emotional or colorful language
  • Don't give superficial answers, they are easily rattled by them
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sara is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Sara

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Sara move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Sara take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Sara

Personality Compatibility


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