Sarah Lord in

Sarah Lord

Login to view DISC.
Chief Product Officer at Crossover Health
📍 Louisville, Colorado, United States

Sarah Lord is a dedicated healthcare leader serving as the Chief Product Officer at Crossover Health, where she has worked for over a decade. She specializes in technology-enabled service design to improve clinical outcomes and has an MBA from Golden Gate University, Edward S. Ageno School of Business.

Outside of her direct professional responsibilities, Sarah is passionate about redesigning healthcare systems to be more empathetic and member-centric, focusing on patient experience and health literacy. She currently resides in Denver with her husband and two children.

After nearly 13 years at Crossover Health, she has grown through multiple roles, from clinical operations and member engagement to her current position as CPO.

Read the full overview →
Experience
18 Years
Current Role
Chief Product Officer
Job Level
Leadership
Location
Louisville, Colorado, United States
Personality Overview

How Sarah shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Sarah cares about

Technology-Enabled Care
Her entire career focus is on using a technology-enabled service design approach to help providers build trusting relationships and remove barriers to care.
Member-Centric Healthcare
She chose her career path to redesign a system that puts the member at the center of their own care, focusing on empathy and patient experience.
+4 more topics Login to view topics
Career

Work history

1-2025
Chief Product Officer
Crossover Health
1-2023 - 2-2025
Vice President, Product
Crossover Health
1-2021 - 1-2023
Sr. Director Member Engagement & Experience
Crossover Health
10-2017 - 1-2022
Sr. Director of Clinical Operations
Crossover Health
10-2014 - 10-2017
Clinical Operations Manager
Crossover Health
In the press

Media appearances

Sarah Lord, MBA | Crossover Health. Featured in Crossover Health
See now
Education
2015 - 2017
Master of Business Administration (M.B.A.)
Golden Gate University, Edward S. Ageno School of Business
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Crossover Health Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Sarah. Free, 10 seconds.