Satish Kumar Tiwari

Observer
DISC Type : ci

Lead Assistant Manager at EXL Service

Delhi, India

Overview

Satish is an achievement-oriented professional and Lead Assistant Manager at EXL Service with over 12 years of experience. He specializes in business and process excellence, change management, and streamlining international operations. He earned a Master of Commerce from CCSU, Meerut.

He has a proven ability to expand businesses from scratch and devise strategies that enhance overall operational effectiveness.

Personality Overview

Assertive

Example Seeker

Curious

They are likely to ask many questions and look heavily for supporting information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Topics They Care About

Process Excellence
Focuses on streamlining workflows and managing business excellence initiatives to improve operational efficiency.
Strategic Planning
Leverages a strong strategic vision to devise and implement plans that support overarching business needs and growth.
Change Management
Possesses expertise in managing organizational transformation and guiding teams through periods of significant change.

Media Appearances

Satish has no verified media appearances

Work History

1-2006
Lead Assistant Manager at EXL Service

Education

1998 - 2000
Master of Commerce from CCSU, Meerut U.P.
1994 - 1997
Bachelor of Commerce (B.Com.) from Delhi University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Delhi, India Job Level : Mid-senior Designation : Lead Assistant Manager at EXL Service
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Insights For Selling To Satish Kumar

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Satish Kumar is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Satish Kumar

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Satish Kumar move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Satish Kumar take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Satish Kumar

Personality Compatibility


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