Scott Silverman

Trailblazer
DISC Type : ID

Co-Founder at CommerceNext

Ocean Grove, New Jersey, United States

Overview

Scott Silverman is a veteran ecommerce leader and the Co-Founder of CommerceNext, a prominent community and conference series for retail executives. An industry pioneer since 1999, he was previously the Executive Director of Shop. org. Colleagues describe him as an exceptional and knowledgeable industry leader. He holds a B. A. from the University of Pittsburgh.

Scott is passionate about connecting people and building communities within the digital retail space. He actively supports charitable causes, such as fundraising for St. Jude Childrens Research Hospital through his companys events. He also shows a keen interest in leadership topics like organizational psychology and supports the work of his peers.

Unique fact: Scott is the co-inventor of "Cyber Monday, " a term he helped create in 2005.

Personality Overview

Values Relationships

Achievement-Oriented

Assertive

They are more likely to be open to unproven but exciting technologies.  They will fight for you if they come to believe in you. They do not mind taking risks and can make hard decisions, if necessary.

Topics They Care About

Ecommerce Community
He has dedicated his career to connecting ecommerce leaders, co-founding CommerceNext and the Global eCommerce Leaders Forum after leading Shop. org for 10 years.
Customer Acquisition
His company, CommerceNext, is a summit focused on next-level customer acquisition, and he previously co-founded GrowCommerce, which focused on acquisition and retention strategies.
AI in Ecommerce
He is actively discussing the impact of AI, ChatGPT, and "agentic commerce" on the future of brand websites and the overall shopping experience.

Media Appearances

Scott has no verified media appearances

Work History

10-2017
Co-Founder at CommerceNext
12-2014
Co-Founder at Global eCommerce Leaders Forum
5-2012
Principal at Scott Silverman Associates
7-2015
Co-Founder at GrowCommerce
2-2023 - 2-2025
Advisory Board at MACH Alliance

Education

B.A. from University of Pittsburgh
2006 - 2006
Executive Education from University of Virginia Darden School of Business

More Information

Social Presence :

Prographics :

Exp : 12 Location : Ocean Grove, New Jersey, United States Job Level : Leadership Designation : Co-Founder at CommerceNext
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Insights For Selling To Scott

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Keep your pitch focused on the impact but nurture the relationship too
  • Display high self-confidence and expect them to have a strong personality.

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don’t force involvement of other stakeholders unless it is critical
  • Don’t hesitate from asking them how they truly feel about your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Scott is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Scott

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Scott move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Scott take some risk or not?

  • They can take risks if necessary.

You And Scott

Personality Compatibility


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