Serena Serra in

Serena Serra

Doer · DISC type ds
Customer Service Specialist at Amazon
📍 Greater Cagliari Metropolitan Area, Italy

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
4 Years
Current Role
Customer Service Specialist
Location
Greater Cagliari Metropolitan Area, Italy
Personality Overview

How Serena shows up

Risk-Accepting
Strategic Planner
Results Focused

They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them. They exhibit a rare combination of being result-oriented but patient at the same time.

Priorities

Topics Serena cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

9-2023 - 1-2024
Customer Service Specialist
Amazon
1-2008 - 11-2011
Customer Service Inbound
Tiscali
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
9-2000 - 7-2005
Diploma scuola superiore
Itas Deledda-Istituto Tecnico Linguistico
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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