Shabeeba . in

Shabeeba .

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Service Recovery Specialist at Flipkart
📍 Greater Hamburg Area, Germany

Shabeeba is a sales and operations professional with over two years of experience in process optimization, client engagement, and sales support for B2B platforms. A Bachelor of Business Administration graduate from Mangalore University, she is skilled in grievance resolution and currently pursuing a Certified Associate in Project Management (CAPM) certification.

She demonstrates a strong passion for continuous learning and professional development, actively completing certifications and courses. Her recent studies include data visualization, Agile project management with Jira, and fleet and freight management, showing a proactive approach to expanding her expertise across various business functions.

In 2023, she was recognized as a "Best Performer" and received a certificate of appreciation for her operational excellence.

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Experience
2 Years
Current Role
Service Recovery Specialist
Location
Greater Hamburg Area, Germany
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Shabeeba cares about

Agile Project Management
Actively pursuing CAPM certification and has recently completed several courses on Agile and Jira, indicating a strong focus on structured project execution.
Sales Process Optimization
Experienced in streamlining B2B sales operations, from seller onboarding and catalog management to performance analysis, with a goal of enabling revenue growth.
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Career

Work history

7-2023 - 9-2024
Service Recovery Specialist
Flipkart
11-2022 - 6-2023
Premium Catalog Service Specialist (Sales)
Startek
6-2022 - 11-2022
Business Operation Executive - Non Fulfillment by Flipkart
Startek
In the press

Media appearances

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Education
6-2018 - 4-2022
Bachelor of Business Administration - BBA
Mangalore University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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