Shaju Ramankutty

Supporter
DISC Type : s

Service Delivery Manager at Uber

Ottappalam, Kerala, India

Overview

Shaju Ramankutty is a Service Delivery Manager at Uber, leveraging 18. 8 years of experience in vendor and operations management. He is recognized for expertise in quality-oriented delivery management, process streamlining, and employee management.

He earned an Associates degree from LAL BAHADUR SHASTRI college, Mumbai. His posts indicate an interest in Ubers new features and an appreciation for colleagues.

Shaju has been honored with a Circle of Excellence Award, highlighting his significant contributions.

Personality Overview

Calm

Risk-averse

Slow To Decisions

They prefer to follow rules and procedures.  Their decisions are defined by the possible value that they can bring to the organization.
 They get along well with all people.

Topics They Care About

Vendor Management
With 12. 8 years of experience in managing operations and quality for captive and non-captive operations, vendor management is a core expertise.
Service Delivery
As a Service Delivery Manager at Uber, he is directly involved in optimizing service delivery and ensuring quality-oriented outcomes.
Process Improvement
His profile highlights skills in process management and streamlining, indicating a focus on operational efficiency.

Media Appearances

Shaju has no verified media appearances

Work History

1-2025
Service Delivery Manager at Uber
6-2022 - 1-2025
Global Vendor Specialist at Uber
11-2016 - 12-2021
Operations Manager at Concentrix

Education

Associate's degree from LAL BAHADUR SHASTRI college, mumbai

More Information

Social Presence :

Prographics :

Exp : 8 Location : Ottappalam, Kerala, India Job Level : Middle Designation : Service Delivery Manager at Uber
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Insights For Selling To Shaju

During A Call Or A Meeting

DO's

  • Pause and ask them if they have any questions
  • Show willingness to accommodating their needs or requests
  • If possible, connect them to existing customers

DONT's

  • Don’t don the salesperson avatar, be the friendly advisor instead
  • Don’t rush them to make quick decisions
  • Don’t keep pushing them for a straight answer, just make your own conclusions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shaju is

  • Low-risk, go-ahead from other stakeholders and successful evaluation as per process matter the most to them.
  • Will you ever get a clear answer from Shaju

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Shaju move?

  • They do not like to rush and can be quite slow in their decision making.

  • Can Shaju take some risk or not?

  • They rarely take risks and prefer making decisions supported by others.

You And Shaju

Personality Compatibility


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