Shalini Singh in

Shalini Singh

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Director of Client Services, Infosys Financial Services at Infosys
📍 Sydney, New South Wales, Australia

Shalini is a confident APAC sales leader with 18 years of experience in the tech industry, specializing in multi-million-dollar digital and customer experience transformation solutions. A graduate of Macquarie Business School, her work spans banking, insurance, retail, and mining, focusing on creating win-win partnerships.

Outside of her corporate roles, Shalini is passionate about personal growth, exploring concepts from books like "The Tools" to overcome perfectionism. She is a strong advocate for womens empowerment and makes a conscious effort to practice gratitude and recognize the support of others in her journey.

She co-founded Skwill AI, a SaaS platform using neuroscience and AI to enhance individual performance.

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Experience
16 Years
Current Role
Director of Client Services, Infosys Financial Services
Job Level
Mid-senior
Location
Sydney, New South Wales, Australia
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Shalini cares about

Digital & CX Transformation
This is her core professional headline and expertise, with a career focused on selling and managing customer experience portfolios for major clients in the ANZ region.
AI in Business
She co-founded an AI SaaS startup and recently completed an 'AI Applications for Growth' program from Kellogg Executive Education, showing a deep interest in its practical uses.
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Career

Work history

2-2025
Director of Client Services, Infosys Financial Services
Infosys
7-2023 - 1-2025
Sales Director - Digital, CX & MarTech, ANZ
Tech Mahindra
6-2020 - 6-2023
Co-founder & Head of Product, Growth & Customer Success
Skwill AI
4-2017 - 6-2020
Regional Director, Strategic Accounts Management, ANZ & SEA
LTIMindtree
4-2015 - 3-2017
Associate Director - Regional Accounts Management, ANZ & SEA
Mindtree
In the press

Media appearances

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Education
Master of Business Administration
Macquarie Business School
Bachelor of Engineering (B.E.)
Dr. Ambedkar Institute Of Technology
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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