Director of Client Services, Infosys Financial Services at Infosys
📍 Sydney, New South Wales, Australia
Shalini is a confident APAC sales leader with 18 years of experience in the tech industry, specializing in multi-million-dollar digital and customer experience transformation solutions. A graduate of Macquarie Business School, her work spans banking, insurance, retail, and mining, focusing on creating win-win partnerships.
Outside of her corporate roles, Shalini is passionate about personal growth, exploring concepts from books like "The Tools" to overcome perfectionism. She is a strong advocate for womens empowerment and makes a conscious effort to practice gratitude and recognize the support of others in her journey.
She co-founded Skwill AI, a SaaS platform using neuroscience and AI to enhance individual performance.
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Experience
16 Years
Current Role
Director of Client Services, Infosys Financial Services
Job Level
Mid-senior
Location
Sydney, New South Wales, Australia
Personality Overview
How Shalini shows up
Fast But Analytical
ROI Driven
Precise But Practical
They like to stay in control of the negotiation or defining of the terms. They prefer to move quickly, and expect the same from others. They respond well to strong and respectful communication.
Priorities
Topics Shalini cares about
Digital & CX Transformation
This is her core professional headline and expertise, with a career focused on selling and managing customer experience portfolios for major clients in the ANZ region.
AI in Business
She co-founded an AI SaaS startup and recently completed an 'AI Applications for Growth' program from Kellogg Executive Education, showing a deep interest in its practical uses.
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Career
Work history
2-2025
Director of Client Services, Infosys Financial Services
Infosys
7-2023 - 1-2025
Sales Director - Digital, CX & MarTech, ANZ
Tech Mahindra
6-2020 - 6-2023
Co-founder & Head of Product, Growth & Customer Success
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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