Shannon Croft, MBA

Examiner
DISC Type : cs

Director Sales Operations at Health First Health Plans Inc

Melbourne, Florida, United States

Overview

Shannon has no verified overview

Personality Overview

Unexpressive

Process Oriented

Status Quo Seeker

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  Being observant comes to them naturally. They are thorough and always follow a systematic approach.

Topics They Care About

Shannon has no verified topics they care about

Media Appearances

Shannon has no verified media appearances

Work History

9-2024
Director Sales Operations at Health First Health Plans Inc
8-2021 - 9-2024
Manager, Medicare Sales & Operations at Health First Health Plans Inc
11-2019 - 7-2021
Business Operations Analyst at Health First Health Plans Inc
3-2006 - 2-2012
Assistant Office Manager/Biller at Independent Lung Associates
11-2000 - 3-2006
Office Staff at Health South Surgery Center

Education

1-2024 - 5-2025
Master of Business Administration - MBA from Florida Institute of Technology
1-2022 - 12-2023
Bachelor of Applied Science - BASc from Eastern Florida State College

More Information

Social Presence :

Prographics :

Exp : 17 Location : Melbourne, Florida, United States Job Level : Mid-senior Designation : Director Sales Operations at Health First Health Plans Inc
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Insights For Selling To Shannon

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shannon is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Shannon

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Shannon move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Shannon take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Shannon

Personality Compatibility


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