Shardul Pradhan

Questioner
DISC Type : c

Vice President of Customer Success at Droisys Inc

Ahmedabad, Gujarat, India

Overview

Shardul Pradhan is the VP of Customer Success at Droisys Inc, focusing on the complete client lifecycle from business development to ongoing success. With a background in building sales development teams, colleagues describe him as customer-centric, strategic, and detail-oriented. He holds an MBA from Golden Gate University.


He holds a Searchmetrics Green Belt certification.

Personality Overview

Value Seeker

Cautious & Analytical

Price-Sensitive

It is quite likely of them to ask for pricing or other concessions.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Customer Success
His current role and experience highlight a career focused on the end-to-end customer journey, from sales and onboarding to ensuring long-term success.
Sales Development
He has a proven track record of building and training sales development teams, creating processes for outbound prospecting and lead management at multiple companies.
Team Building
A consistent theme throughout his career is building and scaling successful teams, both in sales and customer success, to help customers achieve their goals.

Media Appearances

Shardul has no verified media appearances

Work History

7-2018
Vice President of Customer Success at Droisys Inc
1-2018 - 6-2018
Director, Sales Development at MemSQL
5-2015 - 6-2018
Director of Sales Development at Searchmetrics, Inc
2-2013 - 4-2015
Sr. Manager at IgnitionOne
2-2012 - 2-2013
Account Development Manager at SocialTwist

Education

2002 - 2004
MBA from Golden Gate University
BS from M.S. University of Baroda

More Information

Social Presence :

Prographics :

Exp : 13 Location : Ahmedabad, Gujarat, India Job Level : Senior Designation : Vice President of Customer Success at Droisys Inc
URL has been copied!

Insights For Selling To Shardul

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shardul is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Shardul

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Shardul move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Shardul take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Shardul

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.