Shardul Pradhan

Vice President of Customer Success at Droisys Inc

📍 Ahmedabad, Gujarat, India

Shardul Pradhan is the VP of Customer Success at Droisys Inc, focusing on the complete client lifecycle from business development to ongoing success. With a background in building sales development teams, colleagues describe him as customer-centric, strategic, and detail-oriented. He holds an MBA from Golden Gate University.

He holds a Searchmetrics Green Belt certification.

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Experience

13 Years

Current Role

Vice President of Customer Success

Job Level

Senior

Location

Ahmedabad, Gujarat, India

Personality Overview

How Shardul shows up

Communication Style

Decision Approach

Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Priorities

Topics Shardul cares about

Customer Success

His current role and experience highlight a career focused on the end-to-end customer journey, from sales and onboarding to ensuring long-term success.

Sales Development

He has a proven track record of building and training sales development teams, creating processes for outbound prospecting and lead management at multiple companies.

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Career

Work history

7-2018

Vice President of Customer Success

Droisys Inc

1-2018 - 6-2018

Director, Sales Development

MemSQL

5-2015 - 6-2018

Director of Sales Development

Searchmetrics, Inc

2-2013 - 4-2015

Sr. Manager

IgnitionOne

2-2012 - 2-2013

Account Development Manager

SocialTwist

In the press

Media appearances

No media yetWe could not find public media appearances for this person.

Education

2002 - 2004

MBA

Golden Gate University

M.S. University of Baroda

Social presence

Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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How to run the call and the meeting
His cold-calling profile and exact script
How to write an email that lands
How to negotiate and close

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During a call or a meeting

Back up any claims with data and numbers

DON'T

Don’t depend too much on anecdotal evidence, it reduces their confidence

Keep some extra margin in hand as they will likely negotiate the pricing

Reveal the full meeting playbookFree. 10 seconds.

When cold calling

Pattern Interrupt: Speaking in a slightly hesitant manner, and seeking their permission at the start through a negation can get you a chance.

Pace: Speak slightly fast, especially if you tend to be calm and confident. Sound like a ‘knows their domain’ person.

Reveal the cold-call scriptFree. 10 seconds.

When writing an email

Subject: Objective

Length of mail: Short

Salutation: Yes ( Something usual). Greeting: No. Tone of words: Objective, informational. Bullet points: Recommended. Closing line: Logically summarize/ask. Complimentary close: None or formal. Overall messaging: Focused on allaying doubts and ROI

Reveal the full email formulaFree. 10 seconds.

Negotiating and closing

The secret to closing Shardul fast: Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.

How fast will Shardul move? If they have the information that they need, they can move fast at making their decisions.

Reveal the closing strategyFree. 10 seconds.

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