Shauna Dukes, CRCR

Shauna Dukes is the Director of Patient Financial Services at Bates County Memorial Hospital. A Certified Revenue Cycle Representative (CRCR), she leverages her expertise in patient accounts and healthcare financial management. She holds a Bachelor of Science in Business Administration and Management from the University of Missouri-Columbia.

Shauna maintains a strong connection to her alma mater, the University of Missouri-Columbia. Her interests indicate a deep engagement with the broader healthcare landscape, as she follows major industry players like SSM Health and regulatory bodies such as the Centers for Medicare & Medicaid Services.

She is an active member of the American Association of Healthcare Administrative Management (AAHAM).