Shawna Ciatti, MBA

Trailblazer
DISC Type : ID

Chief Procurement Officer at KeyBank

Greater Cleveland, United States

Overview

Shawna Ciatti is the Chief Procurement Officer at KeyBank, leveraging over 20 years of experience in finance to drive enterprise-wide efficiencies. With an MBA from Ohio Dominican University, she excels in creating new departments and leading high-performing teams to achieve strategic and financial goals.

Demonstrating a commitment to her community, Shawna recently joined the Board of Directors for College Now. She is passionate about its mission to increase postsecondary educational attainment for students through advising, financial aid counseling, and scholarship services.

Shawna was named one of the Top 50 Women Leaders of Ohio for 2025 by Women We Admire.

Personality Overview

Persuasive

Achievement-Oriented

Values Relationships

They are more likely to be open to unproven but exciting technologies.  They like to keep things under control. They are charming and have the ability to align others behind their decisions.

Topics They Care About

Strategic Procurement
As CPO, she spearheads procurement strategies, implements best practices to enhance efficiency, and focuses on creating long-term value for the organization.
Vendor Relationships
Hosted KeyBank’s Third Party Forum to connect leadership with strategic partners, emphasizing her focus on building and fostering strong third-party relationships.
Cloud FinOps
In a prior role, she was integral in developing KeyBank's cloud migration strategy and directly oversaw the Cloud FinOps team to manage consumption.

Media Appearances

Shawna has no verified media appearances

Work History

3-2025
Chief Procurement Officer at KeyBank
8-2023 - 3-2025
Head of Corporate Procurement at KeyBank
7-2021 - 8-2023
Chief Financial Officer - Technology, Operations and Services at KeyBank
2-2021 - 7-2021
Associate Director, Financial Planning & Analysis - Global Expense at AmTrust Financial Services, Inc.
5-2019 - 2-2021
Head of Financial Planning & Analysis - Information Technology & Operations at AmTrust Financial Services, Inc.

Education

2010 - 2012
Master of Business Administration - MBA from Ohio Dominican University
2000 - 2003
Bachelor of Science - BS from Bowling Green State University

More Information

Social Presence :

Prographics :

Exp : 17 Location : Greater Cleveland, United States Job Level : Leadership Designation : Chief Procurement Officer at KeyBank
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Insights For Selling To Shawna

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Talk about yourself and some of your achievements at the start of the conversation
  • Address your competition clearly and confidently

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Do not look like someone who doesn’t know what they are talking about
  • Avoid unnecessary negativity or slowness

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shawna is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Shawna

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Shawna move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Shawna take some risk or not?

  • They can take risks if necessary.

You And Shawna

Personality Compatibility


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