Sherwin Seriritan in

Sherwin Seriritan

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Vice President, Customer Success (Asia Pacific) at Teleperformance
📍 Guangdong, China

Sherwin Seriritan is the Vice President of Customer Success for the Asia Pacific region at Teleperformance, where he has worked for over 18 years. He leads strategic initiatives to ensure client retention and growth, leveraging his expertise in operational innovation and financial management. He holds a B. S. in Engineering Technology.

During his time at the Technological University of the Philippines, Sherwin was actively involved in student leadership, serving as a Governor in the University Student Government. This early leadership experience likely shaped his collaborative and team-focused professional approach.

He has an incredibly long tenure at his company, having worked his way up at Teleperformance for more than 18 years.

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Experience
15 Years
Current Role
Vice President, Customer Success (Asia Pacific)
Job Level
Senior
Location
Guangdong, China
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Sherwin cares about

Emotional Intelligence
He frequently posts about the importance of Emotional Intelligence (EI) as a uniquely human skill, especially when augmented by AI, to deliver superior customer experiences.
Customer Success
His role centers on driving customer success, focusing on retention, satisfaction, and identifying expansion opportunities for clients in the travel industry across the APAC region.
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Career

Work history

9-2024
Vice President, Customer Success (Asia Pacific)
Teleperformance
3-2018 - 9-2024
Account Manager
Teleperformance
2-2018 - 9-2024
Client Services Manager
Teleperformance
8-2014 - 3-2018
Sr. Operations Manager
Teleperformance
5-2010 - 8-2014
Asst. Call Center Manager
Teleperformance
In the press

Media appearances

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Education
2004 - 2007
B.S Engineering Technology
Technological University of the Philippines - Visayas
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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