Shilpa Magesh in

Shilpa Magesh

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Customer Success Manager at Think Research
📍 Greater Toronto Area, Canada

Shilpa is a customer success manager with a history in account executive roles at major tech companies like Salesforce and Think Research. Her career is focused on the healthcare and life sciences industry, backed by a specialized Master of Science in eHealth from McMaster University, blending clinical knowledge with technology sales.

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Experience
10 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Greater Toronto Area, Canada
Personality Overview

How Shilpa shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Shilpa cares about

Healthcare Technology
Her entire career and education, including a Master's in eHealth, are dedicated to bridging the gap between healthcare and technology.
Customer Success
Her current role as a Customer Success Manager at Think Research highlights her focus on ensuring clients achieve their desired outcomes using technology.
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Career

Work history

3-2023
Customer Success Manager
Think Research
2-2021 - 12-2022
Account Executive - Healthcare and Life Sciences
Salesforce
7-2019 - 2-2021
Account Executive
Think Research
6-2018 - 2-2021
Business Development Representative
Think Research
2017 - 2018
Clinical Knowledge Translation Specialist Intern
Association of Family Health Teams of Ontario
In the press

Media appearances

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Education
Master's of Science
McMaster University
Bachelor’s Degree
Wilfrid Laurier University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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