Shilpa is a customer success manager with a history in account executive roles at major tech companies like Salesforce and Think Research. Her career is focused on the healthcare and life sciences industry, backed by a specialized Master of Science in eHealth from McMaster University, blending clinical knowledge with technology sales.
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Experience
10 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Greater Toronto Area, Canada
Personality Overview
How Shilpa shows up
Critic
Information Seeker
ROI Driven
They prefer to do logical analysis and value evidence over emotions. They don’t appreciate bells and whistles unless backed by data. They are quite likely to negotiate on pricing or other key terms.
Priorities
Topics Shilpa cares about
Healthcare Technology
Her entire career and education, including a Master's in eHealth, are dedicated to bridging the gap between healthcare and technology.
Customer Success
Her current role as a Customer Success Manager at Think Research highlights her focus on ensuring clients achieve their desired outcomes using technology.
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Career
Work history
3-2023
Customer Success Manager
Think Research
2-2021 - 12-2022
Account Executive - Healthcare and Life Sciences
Salesforce
7-2019 - 2-2021
Account Executive
Think Research
6-2018 - 2-2021
Business Development Representative
Think Research
2017 - 2018
Clinical Knowledge Translation Specialist Intern
Association of Family Health Teams of Ontario
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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