Shiva S. in

Shiva S.

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Service Project Manager at HCLTech
📍 Chennai, Tamil Nadu, India

Shiva S. is a multilingual Service Delivery Leader at HCLTech with 13 years of global experience in IT and outsourcing. An AI strategist and Infor M3 ERP administrator, he holds an M.A. in Translation from Jawaharlal Nehru University. Colleagues describe him as reliable, strategic, and result-oriented.

He is passionate about mentorship, often sharing career advice and helping his network find opportunities. Shiva values building community and believes in fostering personal connections and accountability in professional relationships. He actively encourages others to share their cultural heritage.

Unique fact: He is a polyglot, fluent in French (C1), English, and Tamil, bridging communication gaps in global tech environments.

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Experience
13 Years
Current Role
Service Project Manager
Job Level
Middle
Location
Chennai, Tamil Nadu, India
Personality Overview

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Priorities

Topics Shiva cares about

AI Strategy
Identifies as an "AI Strategist" and holds a "Generative AI Mastermind" certification, indicating a focus on leveraging artificial intelligence for business solutions.
Global Service Delivery
His career is built on managing large-scale support operations and service delivery across Europe, Singapore, and India, with a focus on zero-escalation client success.
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Career

Work history

4-2024
Service Project Manager
HCLTech
4-2024 - 6-2025
Service Desk Manager
HCLTech
4-2024 - 6-2025
Consultant
HCLTech
10-2022 - 9-2023
Senior Lead Consultant
Birlasoft
4-2021 - 9-2022
Specialist - IT System Administration
ESAB INDIA LIMITED
In the press

Media appearances

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Education
2004 - 2007
M.A. Translation & Interpretation
Jawaharlal Nehru university
2001 - 2004
Bachelor of Arts (B.A. Foreign Language Litterature)
Loyola College, Chennai -34
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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