Shivani Sharma

Energizer
DISC Type : I

Ex customer service manager at First Flight Couriers Limited

Lucknow, Uttar Pradesh, India

Overview

Shivani has no verified overview

Personality Overview

Imaginative

Informal

Believer

They are people oriented, friendly and like creating new connections.  They are not always early adopters but can be pursuaded by leveraging strong relationships. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Shivani has no verified topics they care about

Media Appearances

Shivani has no verified media appearances

Work History

1-2013 - 9-2016
Ex customer service manager at First Flight Couriers Limited
9-2011 - 10-2015
Ex regional manager customer service up east at First Flight Couriers Limited
9-2010
Assistant Customer Service Manager at First Flight Couriers Limited
9-2010
C.S.D Manager at First Flight Couriers Limited
9-2010
Assistant Manager Customer service at First Flight Couriers Ltd

Education

2007 - 2008
P.G Diploma in public administration from University of Lucknow
2004 - 2006
Graduate; C.B.S.E. Board from Isabella Thoburn College

More Information

Social Presence :

Prographics :

Exp : 7 Location : Lucknow, Uttar Pradesh, India Job Level : Middle Designation : Ex customer service manager at First Flight Couriers Limited
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Insights For Selling To Shivani

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Talk about their team and how your product will help them do things better and easier
  • Share some stories about how you you have helped people in similar positions succeed

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shivani is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Shivani

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Shivani move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Shivani take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Shivani

Personality Compatibility


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