Shubhi Kansal

Critic
DISC Type : C

Sr. Director/Head of Customer Success at Elemental Machines

Newark, California, United States

Overview

Shubhi has no verified overview

Personality Overview

Precise

Objective Thinker

ROI Driven

They prefer to do logical analysis and value evidence over emotions.  They are quite likely to negotiate on pricing or other key terms. They enjoy working alone and do not rely on others very often.

Topics They Care About

Shubhi has no verified topics they care about

Media Appearances

Shubhi has no verified media appearances

Work History

1-2025
Sr. Director/Head of Customer Success at Elemental Machines
2-2023 - 1-2025
Sr.Manager, Customer Success at Sentry (sentry.io)
9-2019 - 2-2023
Manager, Customer Success at Sentry (sentry.io)
1-2019 - 9-2019
Team Lead, Customer Success, Named Accounts at JFrog
1-2017 - 1-2019
Sr. Customer Success Manager at JFrog

Education

2010 - 2012
School; Master from University of Pennsylvania
2006 - 2010
Bachelor of Technology from Jaypee University of Information Technology, Department of Bioinformatics and

More Information

Social Presence :

Prographics :

Exp : 15 Location : Newark, California, United States Job Level : N/A Designation : Sr. Director/Head of Customer Success at Elemental Machines
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Insights For Selling To Shubhi

During A Call Or A Meeting

DO's

  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Tell them what ROI they can expect
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Do not use very emotional or colorful language
  • Don't give superficial answers, they are easily rattled by them
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shubhi is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Shubhi

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Shubhi move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Shubhi take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Shubhi

Personality Compatibility


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