Simon M.
Trailblazer · DISC type DISimon is a customer-centric Director of Customer Experience with over eight years of experience, currently leading CX Solutions at Plata Card. He specializes in data-driven strategies and operational management to proactively solve customer problems. Colleagues describe him as having a good and optimistic approach to new challenges.
Driven by a passion for helping others, Simon feels most energized when he is hands-on and collaborating with teams to find solutions. This personal motivation aligns with his professional goal of making a significant impact on financial inclusion for consumers across Mexico.
He is the recipient of the "Values Star Award" for his exceptional ability to adapt to and influence change in a fast-paced environment.
Read the full overview →How Simon shows up
They respond better to a combination of speed and relationship. They are charming and have the ability to align others behind their decisions. They do not mind taking risks and can make hard decisions, if necessary.
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Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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