Simon Whitehead

Go-getter
DISC Type : d

Business Operations Lead at The Ingenious Team

United Kingdom

Overview

Simon is an operational leader with over 15 years of experience scaling sales and service organizations by aligning people, process, and technology. He specializes in operational transformation, including CRM migrations and process automation. Colleagues describe him as strategic, organized, and a natural leader.



Holds a certification in Artificial Intelligence Fundamentals, showing a keen interest in applying emerging tech to business.

Personality Overview

Challenger

Decisive

Vision Oriented

They respond well to confident salespeople.  They don’t always try to control the conversation but neither do they like yielding it fully. They care equally about the product and its potential impact.

Topics They Care About

Operational Transformation
Specializes in turning strategy into executable operations through CRM and systems migrations, process automation, and IT modernization.
Start-up Growth
His current role focuses on enabling start-ups and small businesses to grow and scale by building customer journey frameworks.
Team Development
Passionate about people and growth, he recently sought providers for interview skills training for managers, showing a focus on leadership empowerment.

Media Appearances

Simon has no verified media appearances

Work History

7-2022
Business Operations Lead at The Ingenious Team
12-2019 - 6-2022
Sales & Operations Director at Synergy Professional Services
5-2018 - 12-2019
Sales & Operations Manager at Synergy Professional Services
9-2015 - 5-2018
EMEA Senior Sales Manager at ServiceSource (acquired by Concentrix)
10-2010 - 9-2015
EMEA Inside Sales Manager at ServiceSource

Education

2001 - 2004
Business Management BSc (Hons) from Edge Hill University
1996 - 1999
A Levels from Blackpool Sixth Form College

More Information

Social Presence :

Prographics :

Exp : 19 Location : United Kingdom Job Level : Mid-senior Designation : Business Operations Lead at The Ingenious Team
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Insights For Selling To Simon

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Highlight the competitive differentiation of your product
  • Stress on the business value that your product offers

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Don't try too hard to get friendly, let it happen with time
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Simon is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Simon

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Simon move?

  • Their decision making speed is somewhere in the middle.
  • Can Simon take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Simon

Personality Compatibility


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