Simon Whitehead in

Simon Whitehead

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Business Operations Lead at The Ingenious Team
📍 United Kingdom

Simon is an operational leader with over 15 years of experience scaling sales and service organizations by aligning people, process, and technology. He specializes in operational transformation, including CRM migrations and process automation. Colleagues describe him as strategic, organized, and a natural leader.

Holds a certification in Artificial Intelligence Fundamentals, showing a keen interest in applying emerging tech to business.

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Experience
19 Years
Current Role
Business Operations Lead
Job Level
Mid-senior
Location
United Kingdom
Personality Overview

How Simon shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Simon cares about

Operational Transformation
Specializes in turning strategy into executable operations through CRM and systems migrations, process automation, and IT modernization.
Start-up Growth
His current role focuses on enabling start-ups and small businesses to grow and scale by building customer journey frameworks.
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Career

Work history

7-2022
Business Operations Lead
The Ingenious Team
12-2019 - 6-2022
Sales & Operations Director
Synergy Professional Services
5-2018 - 12-2019
Sales & Operations Manager
Synergy Professional Services
9-2015 - 5-2018
EMEA Senior Sales Manager
ServiceSource (acquired by Concentrix)
10-2010 - 9-2015
EMEA Inside Sales Manager
ServiceSource
In the press

Media appearances

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Education
2001 - 2004
Business Management BSc (Hons)
Edge Hill University
1996 - 1999
A Levels
Blackpool Sixth Form College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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