Sonia Malik

Evaluator
DISC Type : CSD

Head of Quality Engineering at S&P Global

New York, New York, United States

Overview

Sonia Malik is a results-driven technology leader at Audible, Inc. with over 22 years of experience driving digital transformations in the insurance and financial sectors. She earned her Masters in Computer Applications from Kurukshetra University and holds multiple Scrum certifications. Colleagues describe her as a visionary, high-energy leader and a key source of knowledge in QA processes.

Sonia has a unique track record of establishing quality engineering and assurance groups from scratch at three separate companies during her career.

Personality Overview

Hard To Convince

Quality Focused

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Quality Engineering
Her core expertise involves building and leading QA teams, establishing quality metrics, and driving delivery excellence to ensure high-quality product experiences.
Digital Transformation
She has extensive experience leading transformative change and engineering excellence initiatives across technology-forward industries, including her current role at Audible.
Customer Centricity
She holds a Mini-MBA in Customer-Centric Management and is recognized for instilling a customer-first point of view in her teams to guide testing strategies.

Media Appearances

Sonia has no verified media appearances

Work History

8-2025
Head of Quality Engineering at S&P Global
7-2024 - 8-2025
VP of Product and Engineering - Head of Quality Engineering at DoubleVerify at DoubleVerify
8-2019 - 4-2024
Director of Engineering at Audible, Inc.
12-2015 - 8-2019
Head of Quality Engineering (QE Director)- CIO office at Prudential Financial
1-2012 - 12-2015
QA Manager (CRM-Salesforce, Digital platforms, Web-Online, Ecom. and Content Management systems) at Pearson Technology Group

Education

2019 - 2019
Mini MBA- Customer Centric Management from Rutgers University–New Brunswick
1995 - 2001
Masters of Computer Applications from Kurukshetra University
1995 - 2001
BSc ( Computer Science) from Kurukshetra University
Mini MBA- Customer Centricity from Rutgers University–New Brunswick

More Information

Social Presence :

Prographics :

Exp : 22 Location : New York, New York, United States Job Level : Mid-senior Designation : Head of Quality Engineering at S&P Global
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Insights For Selling To Sonia

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sonia is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Sonia

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Sonia move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Sonia take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Sonia

Personality Compatibility


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