Stephanie Dean, MBA in

Stephanie Dean, MBA

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Head of Training, SmartDigital at J.D. Power
📍 Ringgold, Georgia, United States

Stephanie Dean is the Head of Training for SmartDigital at J. D. Power, where she leads strategic initiatives for professional development across the automotive dealer network. With a career spanning over 23 years in the automotive industry, she specializes in designing innovative training programs. She holds an MBA from the University of Phoenix.

Stephanie recently participated as a panelist in an Automotive News Webinar on driving growth by turning reviews into sales.

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Experience
23 Years
Current Role
Head of Training, SmartDigital
Job Level
Mid-senior
Location
Ringgold, Georgia, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Stephanie cares about

Automotive Training
As Head of Training, she designs and implements innovative training programs for OEM clients, certified provider partners, and dealer networks.
Customer Engagement
A central component of her career and a key topic she discussed in a recent Automotive News webinar panel on turning reviews into sales.
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Career

Work history

12-2025
Head of Training, SmartDigital
J.D. Power
4-2023 - 12-2025
Sr. Manager | Training, Customer Support & Dealer Groups
J.D. Power
11-2019 - 4-2023
Digital Dealer Advisor / Team Lead
J.D. Power
3-2019 - 11-2019
Director Of Operations
Ford of Dalton
3-2016 - 3-2019
Digital Performance Manager
FordDirect
In the press

Media appearances

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Education
1-2022 - 1-2023
Master of Business Administration - MBA
University of Phoenix
2018 - 2021
Bachelor's degree
University of Phoenix
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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