Stephanie Smith in

Stephanie Smith

Go-getter · DISC type d
Manager of Customer Success at Collage HR
📍 Halifax, Nova Scotia, Canada

Stephanie is a passionate Customer Success Leader at Collage HR, specializing in SaaS companies. With a background in both product and customer success, she focuses on putting the customer at the center of every strategy. People who have worked with her describe her as professional, empathetic, and passionate.

Outside of her professional life, Stephanie is an active volunteer at local arts and culture events. She enjoys a variety of hobbies including reading, gardening, yoga, and spending time in nature. She is also an avid traveler, embracing new experiences and environments.

She holds recent certifications in Generative AI Fundamentals and Introduction to Large Language Models.

Read the full overview →
Experience
19 Years
Current Role
Manager of Customer Success
Job Level
Middle
Location
Halifax, Nova Scotia, Canada
Personality Overview

How Stephanie shows up

Self-Confident
Fast-Paced
Challenger

They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully.

Priorities

Topics Stephanie cares about

Customer Success
Her entire career is focused on customer-centric methodologies, retention, and managing portfolios of enterprise brands to ensure their success and growth.
Remote Work Culture
Frequently posts about hiring for remote positions at Collage, highlighting the benefits of a remote-first organization and its positive team impact.
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Career

Work history

12-2024
Manager of Customer Success
Collage HR
7-2023 - 12-2024
Customer Success Manager - Onboarding
Collage HR
7-2022 - 6-2023
Customer Success & Community Manager
Maru Group
8-2021 - 7-2022
Product Owner
Explorance
1-2020 - 8-2021
Product Specialist
Explorance
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor’s Degree
Dalhousie University
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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