Stephanie Turner CMgr MCMI

Inquirer
DISC Type : cd

Head of Customer Engagement at Capita Local Public Service

Greater Portsmouth Area, United Kingdom

Overview

Stephanie has no verified overview

Personality Overview

Upfront

ROI Conscious

Hard To Convince

They care equally about the product and its potential impact.  They respond well to confident salespeople. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Stephanie has no verified topics they care about

Media Appearances

Stephanie has no verified media appearances

Work History

3-2025
Head of Customer Engagement at Capita Local Public Service
2-2022 - 3-2025
Customer Relations Manager - Health and Welfare at Capita Local Public Service
11-2009 - 2-2022
Customer Services Operations Manager at Capita Local Public Service
11-2003 - 10-2007
Human Resources Administrator at Southampton City Council
2-2001 - 11-2003
Recruitment Consultant at Barna Shields Recruitment

Education

2019 - 2020
CMgr MCMI - Chartered Management Institute - Level 5 Operations Management from Chartered Management Institute
2008 - 2009
MSc from University of Portsmouth

More Information

Social Presence :

Prographics :

Exp : 22 Location : Greater Portsmouth Area, United Kingdom Job Level : Mid-senior Designation : Head of Customer Engagement at Capita Local Public Service
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Insights For Selling To Stephanie

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Stress on the business value that your product offers
  • Ask them questions confidently while doing discovery, don’t be apologetic

DONT's

  • Avoid long winding pitches, stay objective
  • Don’t expect them to change their mind quickly if they say no once
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephanie is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Stephanie

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Stephanie move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Stephanie take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Stephanie

Personality Compatibility


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