Stephen Armstrong in

Stephen Armstrong

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Inside Sales Manager at Grainger
📍 San Antonio, Texas Metropolitan Area, United States

Stephen is an Inside Sales Manager at Grainger with a proven track record leading high-energy sales teams at companies like Spectrum. He specializes in managing call centers and developing talent to exceed sales and NPS goals in the Tech, Telecom, and MRO verticals.

Outside of his direct sales responsibilities, Stephen is passionate about leadership and professional development. He follows business authorities like Harvard Business Review and advocates for a proactive, ownership-driven approach to career challenges. His interests also suggest an appreciation for military discipline and values.

Unique fact: Stephen has international experience working in offshore locations to implement best practices and deliver winning results for global teams.

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Current Role
Inside Sales Manager
Location
San Antonio, Texas Metropolitan Area, United States
Personality Overview

How Stephen shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Stephen cares about

Sales Team Development
He explicitly states that developing sales teams and tailoring their approach to hit sales KPIs is his passion, backed by a history of launching new programs.
Call Center Performance
He has deep experience managing both inbound and outbound sales call centers, with a focus on boosting revenue, call volume, and customer satisfaction scores.
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Career

Work history

7-2023 - 7-2024
Inside Sales Manager
Grainger
2-2022 - 7-2023
SMB Outbound Sales Manager
Spectrum
12-2020 - 2-2022
Sales Manager - Community Solutions
Spectrum
8-2018 - 12-2020
Sales Supervisor - SMB Inbound Sales
Spectrum
5-2012 - 8-2018
Senior Team Manager
Sutherland
In the press

Media appearances

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Education

Stephen has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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