Stephen Gill

Evaluator
DISC Type : Dsc

Helpdesk Supervisor at Blue Mountain Resort

Collingwood, Ontario, Canada

Overview

Stephen is an experienced Telecommunications Administrator and Helpdesk Supervisor at Blue Mountain Resort, with a strong background in the hospitality industry. He is skilled in technical support, coaching, and sales, and is a graduate of Rosseau Lake College.

Outside of his technology career, Stephen has a unique background in aviation. He previously worked as a Captain for Voyageur Airways, flying medivac missions across both Northern and Southern Ontario.

Unique fact: Stephen was formerly the Captain of a King Air aircraft, primarily flying for medical evacuations.

Personality Overview

Thorough Evaluator

Fast But Analytical

Hard To Convince

They focus on the results, but can still be quite procedural and analytical about how to get there  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service

Topics They Care About

Telecom Administration
His role involves the daily administration of telephone systems, working with suppliers to resolve issues, and planning for system growth at Blue Mountain Resort.
Aviation
He has a professional background as an aircraft Captain for Voyageur Airways, where he was responsible for flying medivac missions in Ontario.
Hospitality Technology
He has a demonstrated history of applying his technical and information technology skills specifically within the hospitality industry.

Media Appearances

Stephen has no verified media appearances

Work History

9-2014
Helpdesk Supervisor at Blue Mountain Resort
10-1995
Telecom Administrator at Blue Mountain Resort
9-1987 - 12-1993
Captain at Voyageur Airways

Education

1975 - 1980
Education details unavailable from Rosseau Lake
1975 - 1980
OSSHGD from Rosseau Lake College

More Information

Social Presence :

Prographics :

Exp : 36 Location : Collingwood, Ontario, Canada Job Level : N/A Designation : Helpdesk Supervisor at Blue Mountain Resort
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Insights For Selling To Stephen

During A Call Or A Meeting

DO's

  • Showcase how you can impact results but also make sure that you share detailed information too
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Help them see both - the ‘big picture’ impact and the ROI of the investment

DONT's

  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Avoid self-deprecating references or general informality, it could decrease their trust in you

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephen is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Stephen

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Stephen move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Stephen take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Stephen

Personality Compatibility


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