Stephen Latter

Enigma
DISC Type : dci

Operations Manager (Designated Head of Critical Infrastructure) at BE Company

Enfield, England, United Kingdom

Overview

Stephen Latter is an operations leader with over 20 years of experience, specializing in critical IT infrastructure and managed services. He transitioned from the automotive industry to IT, advancing through multiple management roles at Coreix before becoming Head of Critical Infrastructure at BE Company following an acquisition.

He successfully pivoted his career from managing automotive workshops to overseeing high-stakes technical operations for data centres.

Personality Overview

Hard To Convince

Friendly Yet Blunt

Persuasive & Assertive

They are likely to ask many questions and look heavily for supporting proof as well as information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing

Topics They Care About

Critical Infrastructure
His entire career at Coreix and BE Company has focused on running end-to-end operations across data centres and other critical systems.
Operational Uptime
He has a proven track record of migrating core business systems with zero downtime and implementing protocols to preemptively reduce service interruptions.
People-First Management
He explicitly states his management philosophy is "people, systems, compliance, vendors, and outcomes – in that order".

Media Appearances

Stephen has no verified media appearances

Work History

3-2025
Operations Manager (Designated Head of Critical Infrastructure) at BE Company
6-2020 - 3-2025
Operations Manager (Head of Operations) at Coreix
6-2017 - 6-2020
Network Operations Centre Manager at Coreix
6-2014 - 6-2017
Technical Account Manager at Coreix

Education

1990 - 1993
B/Tec Higher National Certificate in Business & Finance from East Herts Technical College
1985 - 1986
B/Tec General in Business Studies from East Herts Technical College

More Information

Social Presence :

Prographics :

Exp : 11 Location : Enfield, England, United Kingdom Job Level : Mid-senior Designation : Operations Manager (Designated Head of Critical Infrastructure) at BE Company
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Insights For Selling To Stephen

During A Call Or A Meeting

DO's

  • Build rapport slwly without rushing, it will come handy to handle hard questions later
  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephen is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Stephen

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Stephen move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Stephen take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Stephen

Personality Compatibility


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