Stephen Shaffer

Questioner
DISC Type : c

General Manager at D.R. Docusafe, D.R. Recycling, D.R. Industrial Packaging & Hub Properties

Moncton, New Brunswick, Canada

Overview

Stephen Shaffer is the General Manager for a multi-division operational business including recycling, document shredding, and packaging. With a background in Environmental Studies from Holland College, he focuses on leading with consistency and trust to foster environments where people can excel and build long-term value.

Outside of work, Stephen values quiet and introspection, often found running in the winter or spending time at his camp. He is focused on personal growth, intentionally stepping out of his comfort zone and using quiet moments for self-reflection to find clarity and direction.

He was recently struck by a long-term client who told him, “You guys always make us feel cared for. ”

Personality Overview

Cautious & Analytical

Systematic

Value Seeker

They are more likely than others to negotiate on pricing and terms.  They prefer to fully evaluate every situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

People-First Leadership
His professional headline and introduction emphasize his focus on leading with trust and building environments where people feel empowered to do their work well.
Sustainable Growth
He expresses an affinity for "steady progress" and "thoughtful expansion, " valuing work that holds up over time rather than just adding noise.
Client Relationships
He shared a story about a client feeling "cared for, " highlighting the deep importance he places on the human element of business and long-term trust.

Media Appearances

Stephen has no verified media appearances

Work History

11-2000
General Manager at D.R. Docusafe, D.R. Recycling, D.R. Industrial Packaging & Hub Properties

Education

1988 - 1990
Environmental Studies from Holland College

More Information

Social Presence :

Prographics :

Exp : 25 Location : Moncton, New Brunswick, Canada Job Level : Senior Designation : General Manager at D.R. Docusafe, D.R. Recycling, D.R. Industrial Packaging & Hub Properties
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Insights For Selling To Stephen

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Back up any claims with data and numbers
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephen is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Stephen

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Stephen move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Stephen take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Stephen

Personality Compatibility


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