Steven Isakower

Trailblazer
DISC Type : ID

Director, Business Information Services at Incyte

Greater Philadelphia, United States

Overview

Steven is an experienced Director of Information Technology specializing in the biotechnology industry. With a background from Lycoming College, he is an expert in Veeva CRM & Vault, sales operations, and people management. Colleagues describe him as a value-driven, talented, and team-oriented professional.

He has a track record of high-level customer service and delivery excellence, consistently earning the respect of clients and team members for his commitment to quality.

Steven played a key role in managing projects for one of the largest post-merger CRM implementations within the pharmaceutical industry.

Personality Overview

Persuasive

Achievement-Oriented

Charismatic

They like to keep things under control.  If they come to believe in your value proposition, they will be your champion. They are charming and have the ability to align others behind their decisions.

Topics They Care About

Pharma Commercial IT
His career at Incyte, Biogen, and Otsuka focuses on IT solutions that support commercial operations and field force effectiveness in the biotechnology industry.
Veeva CRM & Vault
He has extensive, hands-on experience managing and implementing Veeva platforms, including CRM, PromoMats, and MedComms, across multiple life sciences companies.
Sales Force Effectiveness
A key part of his experience includes supporting and developing systems for sales operations and field force development teams to improve business results.

Media Appearances

Steven has no verified media appearances

Work History

3-2022
Director, Business Information Services at Incyte
12-2015 - 3-2022
Assoc Director, Commercial IT at Biogen
8-2012 - 12-2015
Sr. Project Manager at Otsuka Pharmaceutical Companies (U.S.)
9-2009 - 8-2012
Director of Client Solutions at Synergistix Inc.
3-2008 - 9-2009
Director, Pre-Sales at update CRM Inc.

Education

1977 - 1983
BS from Lycoming College
MS from University of Bridgeport

More Information

Social Presence :

Prographics :

Exp : 17 Location : Greater Philadelphia, United States Job Level : Mid-senior Designation : Director, Business Information Services at Incyte
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Insights For Selling To Steven

During A Call Or A Meeting

DO's

  • Display high self-confidence and expect them to have a strong personality.
  • Help them visualize the impact of their decision
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don’t force involvement of other stakeholders unless it is critical
  • Avoid unnecessary negativity or slowness

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steven is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Steven

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Steven move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Steven take some risk or not?

  • They can take risks if necessary.

You And Steven

Personality Compatibility


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