Steven Keytanjian

Enthusiast
DISC Type : i

Global Sales Operations Manager – GlobalServe at GlobalServe / Connection / PC Connection / Softmart

King of Prussia, Pennsylvania, United States

Overview

Steven is a sales and partner development executive focused on international sales management and global operations. Holding an MA from Temple University, he has a proven history of driving revenue and managing complex partner programs. Colleagues describe him as instrumental and an individual who requires little direction.

Outside of work, Steven is deeply committed to his Armenian heritage and is a prominent member of the Philadelphia-area community. He serves as treasurer for the Philadelphia Armenian Intercommunal Committee and is an active participant in his church, where he was previously ordained as a sub-deacon.

He is also a political activist who has met with U. S. congressional representatives to advocate for Armenian causes.

Personality Overview

Consensus Focused

Non-Confrontational

Amiable & Agreeable

They prefer to build relationships rather than staying totally transactional.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Armenian Community
Serves as treasurer for the Philadelphia Armenian Intercommunal Committee and is an ordained sub-deacon, showing deep community and church involvement.
Partner Development
Managed an entire partner development program, personally identifying and cultivating relationships to drive significant revenue growth.
Political Advocacy
As an activist, he meets with US Representatives to lobby on behalf of Armenian American community priorities and human rights issues.

Media Appearances

Steven has no verified media appearances

Work History

2017
Global Sales Operations Manager – GlobalServe at GlobalServe / Connection / PC Connection / Softmart
2016 - 2017
Global Sales Operations Manager – Connection at GlobalServe / Connection / PC Connection / Softmart
2012 - 2016
Director, Partner Development & Manager, International Sales – Softmart at GlobalServe / Connection / PC Connection / Softmart
2005 - 2012
Senior Credit Analyst – Softmart at GlobalServe / Connection / PC Connection / Softmart
8-1996 - 2005
International Senior Sales Coordinator – Softmart at GlobalServe / Connection / PC Connection / Softmart

Education

1992 - 1994
MA from Temple University
1988 - 1992
BA from Millersville University of Pennsylvania

More Information

Social Presence :

Prographics :

Exp : 29 Location : King of Prussia, Pennsylvania, United States Job Level : Middle Designation : Global Sales Operations Manager – GlobalServe at GlobalServe / Connection / PC Connection / Softmart
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Insights For Selling To Steven

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Invite them for a lunch or a drink/coffee
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Avoid overloading them with too much information
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steven is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Steven

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Steven move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Steven take some risk or not?

  • They can take some low-probability risks if needed.

You And Steven

Personality Compatibility


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