Steven Tapsall

Doer
DISC Type : ds

Chief Executive Officer at Eaton Services Group

Greater Brisbane Area, Australia

Overview

Steven Tapsall is the Chief Executive Officer of Eaton Services Group, leveraging 25 years of expertise in industrial and facility services. He excels in growing businesses across diverse sectors by building high-performing teams and fostering strong customer relationships. Colleagues describe him as professional, purposeful, and pragmatic, with a passion for developing new business and leading by example.

Outside of his executive role, Steven is a proponent of community engagement and wellbeing. He actively supports causes such as mental health awareness by participating in charity events and fundraisers. He also attends industry conferences and sports luncheons, valuing opportunities to connect with peers and support local foundations.

Unique fact: As CEO of a previous company, he increased annualized sales by 250% from $3 million to $10. 5 million in just two years.

Personality Overview

Deliberate Doer

Long-term Focused

Strategic Planner

Reading between the lines and seeing beyond your words comes naturally to them.  They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Business Growth
Has a consistent track record of identifying opportunities and structuring service offerings to significantly increase revenue and market share across multiple companies.
Team Leadership
Focuses on building high-performing teams and empowering them to deliver results, a theme consistently highlighted in his professional recommendations and posts.
Facility Services
As CEO of Eaton Services Group, he is deeply involved in the commercial cleaning and facility services industry, often speaking on service innovation and delivery.

Media Appearances

Steven has no verified media appearances

Work History

3-2022
Chief Executive Officer at Eaton Services Group
7-2016 - 3-2022
Executive General Manager at Eaton Services Group
5-2015 - 5-2016
Head of Partnership Sales / Chief Operating Officer (COO) at SalesLink Group
12-2014 - 5-2015
Executive General Manager – Commercial & Strategy at Consec Group
7-2012 - 9-2014
CEO/ Director at Metro Traffic Pty Ltd

Education

Leadership Program from Monash University
Effective Negotiation Skills from Australian Institute of Management

More Information

Social Presence :

Prographics :

Exp : 34 Location : Greater Brisbane Area, Australia Job Level : Leadership Designation : Chief Executive Officer at Eaton Services Group
URL has been copied!

Insights For Selling To Steven

During A Call Or A Meeting

DO's

  • Focus on the results that your product produces, expect some strategic questions in return
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steven is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Steven

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Steven move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Steven take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Steven

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.