Stuart Pearson in

Stuart Pearson

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Head of Innovation at Citizens Advice Stockport, Oldham, Rochdale and Trafford
📍 Manchester Area, United Kingdom

Stuart Pearson is the Head of Innovation at Citizens Advice SORT, driving digital transformation within the non-profit sector. A University of Bradford graduate, he is passionate about using technology to solve complex problems and leads pioneering AI projects like "Caddy" and "ClaRa" to enhance public access to justice.

He is a strong advocate for digital inclusion and represents Citizens Advice at the Greater Manchester Digital Inclusion Taskforce. He actively shares his work through articles and by speaking at industry events like the MALG annual conference, UKAuthority, and a Stanford Law School summit.

His team won a 2025/6 AWS Imagine Grant to create ClaRa, an AI-powered verification engine to ensure safe and reliable advice from their AI agent.

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Experience
12 Years
Current Role
Head of Innovation
Job Level
Mid-senior
Location
Manchester Area, United Kingdom
Personality Overview

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Priorities

Topics Stuart cares about

AI for Justice
Pioneers AI solutions like "Caddy" and "ClaRa" to improve access to advice, and has presented this work at Stanford Law School's AI + Access to Justice Summit.
Non-Profit Innovation
Drives service innovation using technology, advocating for platforms like Twilio and AWS to empower non-profits and create more efficient access to services.
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Career

Work history

4-2024
Head of Innovation
Citizens Advice Stockport, Oldham, Rochdale and Trafford
10-2021 - 4-2024
Head of Business Delivery
Citizens Advice Stockport, Oldham, Rochdale and Trafford
9-2023 - 4-2024
Senior Digital Strategy Officer
Manchester City Council
2-2022 - 7-2022
Telephony Change - Network Lead
Citizens Advice
4-2019 - 10-2021
Chief Digital Officer (CDO)
Citizens Advice Manchester
In the press

Media appearances

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Education
1994 - 1997
Bachelor of Arts (BA)
University of Bradford
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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