Su Oakley

Galvanizer
DISC Type : Id

SVP EMEA Revenue at First Advantage

London, England, United Kingdom

Overview

A driven Sales and Customer Success leader with over 20 years of experience, Su Oakley currently serves as the SVP of EMEA Revenue at First Advantage. She specializes in solution selling, change management, and developing high-performance teams to foster customer advocacy and drive business growth. People who have worked with her describe her as "smart and driven".

Su has a distinct passion for numbers, building and maintaining strong customer relationships, and embedding a culture of customer success within businesses.

Personality Overview

Socially Adept

Persuader

Trusting

They are charming and can persuade others to support their decisions.  They are not against taking risks and can make tough decisions when required.
 They are more likely to accept new and exciting technologies.

Topics They Care About

Customer Advocacy
Her profile repeatedly highlights a passion for customer happiness, advocacy, and building a customer success-oriented culture.
Sales Leadership
Holds senior leadership roles (SVP, VP, RVP) focused on revenue and is experienced in coaching and leading new business and account management teams.
Post-Acquisition Integration
She has experience integrating acquired businesses into a new operating model and recently celebrated a joint customer event post-acquisition at First Advantage.

Media Appearances

Su has no verified media appearances

Work History

6-2023
SVP EMEA Revenue at First Advantage
1-2022 - 6-2023
VP Client Success at First Advantage
7-2020 - 1-2022
RVP UK & I at cornerstone on demand
1-2020 - 1-2022
RVP UK & I at Saba Software
11-2018 - 1-2020
Global Head of Account Management at Saba Software

Education

1995 - 1997
Education details unavailable from Buckinghamshire New University

More Information

Social Presence :

Prographics :

Exp : 19 Location : London, England, United Kingdom Job Level : Leadership Designation : SVP EMEA Revenue at First Advantage
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Insights For Selling To Su

During A Call Or A Meeting

DO's

  • Talk about other customers and how they have derived value from your product
  • Focus on building a relationship, it can play a key role in their decision making
  • Present testimonials from existing customers about their experience with your product

DONT's

  • Do not come across as negative or non-supportive, work with them as a partner
  • Don’t be excessively objective, focus on building a story first
  • Don’t hesitate from asking questions, but take a friendly and warm approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Su is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Su

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Su move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Su take some risk or not?

  • If necessary, they will be ready to take risks.

You And Su

Personality Compatibility


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