Sunu Philip in

Sunu Philip

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Director Customer Success at Talview
📍 Bengaluru, Karnataka, India

Sunu is a customer success leader at Talview with over 20 years of experience in service delivery across technology and financial SaaS. An IIM Indore alumnus, his leadership in the APAC region resulted in a 100% logo retention rate and overachievement of revenue goals. Colleagues describe him as inspiring, strategic, and a thought leader.

Beyond his corporate role, Sunu is a passionate entrepreneur who founded "Stay at Zanias," a premium pet boarding brand in Bangalore. He successfully grew the business, expanding it to two state-of-the-art facilities, driven by his passion for animal care and building a recognized brand from the ground up.

Unique fact: While excelling in a demanding corporate career, he simultaneously founded and scaled a leading pet boarding business.

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Experience
21 Years
Current Role
Director Customer Success
Job Level
Mid-senior
Location
Bengaluru, Karnataka, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Sunu cares about

Customer Retention
His leadership at Talview led to 100% logo retention in the APAC region through strategic engagement and a focus on driving key customer outcomes.
Building Teams
He has consistently demonstrated the ability to build high-performing teams from scratch and is recognized for his inspiring leadership and ability to foster collaboration.
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Career

Work history

4-2025
Director Customer Success
Talview
4-2024 - 3-2025
Associate Director - Customer Success
Talview
11-2021 - 4-2024
Regional Leader Customer Success - APAC
Talview
10-2018 - 10-2021
Delivery Leader
Concentrix
6-2012
Founder & Managing Director
Stay At Zania's
In the press

Media appearances

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Education
2023 - 2024
Education details unavailable
Indian Institute of Management, Indore
Postgraduate Degree
Symbiosis Centre for Distance Learning
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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