Surajit K Pal

Captain
DISC Type : SD

Senior Lead Client Partner and Portfolio Leader at Genpact

Greater Sacramento, United States

Overview

Surajit K Pal is a Senior Lead Client Partner at Genpact with over 20 years of experience managing large client engagements and P&L responsibilities for the Manufacturing Business Unit. He focuses on business transformation through digital and analytics. Colleagues describe him as a humble, strategic, and polished leader.

He has a strong interest in global business and economic trends, particularly in Japan, and follows the evolution of digital assets and cryptocurrency. His professional network spans the globe, and he enjoys engaging with colleagues, partners, and clients internationally.

He has direct P&L and growth responsibility for Genpacts manufacturing portfolio in both North America and Japan.

Personality Overview

Consummate Professional

Decisive But Calm

Dynamic But Sincere

They might take some time to make their mind up but once they do, they don't change it easily.  They exhibit a rare combination of being result-oriented but patient at the same time. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Business Transformation
He is driven by solving complex business situations through design thinking and transformation initiatives for his clients in the manufacturing and financial services sectors.
Global Market Strategy
His role involves managing the go-to-market strategy and execution for key markets in North America and Japan, focusing on client acquisition and growth.
Japanese Business Growth
He has shared public thoughts on Japan's growth potential through the assimilation of global ideas, reflecting his professional focus on the region.

Media Appearances

Surajit has no verified media appearances

Work History

1-2025
Senior Lead Client Partner and Portfolio Leader at Genpact
1-2024 - 12-2024
Lead Client Partner and Regional Account Leader (North America and Japan) at Genpact
1-2023 - 12-2023
Vice President and Sales Leader at Genpact
1-2019 - 12-2022
Vice President and Sales Leader at Genpact
1-2017 - 12-2018
Vice President, Enterprise GRM (Global Industrial, Banking & Finacial Services businesses) at Genpact

Education

MBA from Masters in Business Administration
Bachelor of Commerce from BCom (Honours)

More Information

Social Presence :

Prographics :

Exp : 23 Location : Greater Sacramento, United States Job Level : Senior Designation : Senior Lead Client Partner and Portfolio Leader at Genpact
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Insights For Selling To Surajit K

During A Call Or A Meeting

DO's

  • Use phrases like 'your team deserves', 'best in class' etc.
  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Surajit K is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Surajit K

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Surajit K move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Surajit K take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Surajit K

Personality Compatibility


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