Suresh Sharma

Energizer
DISC Type : I

IT Live Service’s Manager @ Government Department- Security Cleared at nimbus

Royal Leamington Spa, England, United Kingdom

Overview

Suresh is an IT Service Manager with over two decades of leadership experience, specializing in ITIL and Agile frameworks. Educated in Micro Electronics at Loughborough College, he has a proven record of improving client relationships and reducing costs. Colleagues describe him as focused, hardworking, and conscientious.

He has a professional interest in major technology companies such as IBM and Oracle.

He successfully managed a server migration project that was completed over 30 days ahead of the initial schedule.

Personality Overview

Enthusiastic

Full Of Energy

Believer

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are people oriented, friendly and like creating new connections. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Service Management
He has extensive experience across all ITIL disciplines, including incident, problem, change, and service level management in government and corporate environments.
Process Improvement
His background highlights bringing underperforming services back in line with client SLAs and a focus on continual service improvement within an Agile framework.
Cloud Transition
He led the complex transition of critical government applications from on-premises physical servers to the Microsoft Azure Cloud.

Media Appearances

Suresh has no verified media appearances

Work History

3-2020 - 5-2025
IT Live Service’s Manager @ Government Department- Security Cleared at nimbus
4-2018 - 2-2020
IT Service & Transition Manager (contract) - Security Cleared at @ Government Department
9-2017 - 4-2018
IT Service and Incident Manager (contract) - Security Cleared at Government agency
1-2015 - 8-2017
IT Service Delivery Manager - Security Cleared at SCC
1-2014 - 1-2015
IT Service Delivery Manager at Getronics

Education

1984 - 1986
Micro Electronics from Loughborough College Group
1983 - 1984
Education details unavailable from Wyggeston Collegiate College

More Information

Social Presence :

Prographics :

Exp : 11 Location : Royal Leamington Spa, England, United Kingdom Job Level : N/A Designation : IT Live Service’s Manager @ Government Department- Security Cleared at nimbus
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Insights For Selling To Suresh

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Share some stories about how you you have helped people in similar positions succeed
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Avoid cutting into their flow
  • Don’t be too formal, focus on building comfort and trust
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Suresh is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Suresh

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Suresh move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Suresh take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Suresh

Personality Compatibility


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