Susan Cass

Examiner
DISC Type : cs

Executive Assistant to CEO and Founder at ResiBrands

Austin, Texas, United States

Overview

Susan has no verified overview

Personality Overview

Process Oriented

Status Quo Seeker

Unexpressive

Being observant comes to them naturally.  They are thorough and always follow a systematic approach. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Susan has no verified topics they care about

Media Appearances

Susan has no verified media appearances

Work History

8-2024
Executive Assistant to CEO and Founder at ResiBrands
9-2023 - 4-2024
Individual Giving Manager at Austin Habitat for Humanity
2-2023 - 8-2023
Executive Assistant to Chief Operations Officer at DMF Lighting
8-2020 - 5-2022
Executive Director at Storyteller Children’s Center
9-2018 - 7-2020
Executive Director at Braille Institute of America

Education

1998 - 2002
Bachelor of Fine Arts and Art Teaching Credential from The University of Texas at Austin
1996 - 1997
Fine/Studio Arts from Parsons School of Design - The New School

More Information

Social Presence :

Prographics :

Exp : 11 Location : Austin, Texas, United States Job Level : Leadership Designation : Executive Assistant to CEO and Founder at ResiBrands
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Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Susan

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Susan take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Susan

Personality Compatibility


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