Susan Irick

Inspirer
DISC Type : di

Development Director | Design Manager at Electronic Arts (EA)

Winter Park, Florida, United States

Overview

Susan is a global technology and program leader with over 20 years of experience managing software development teams in both financial services at JPMorgan Chase and the gaming industry at Electronic Arts. Her peers describe her as inspirational, resourceful, and emotionally intelligent. She holds a BS from USF.

She is passionate about coaching and mentoring professionals, helping them with networking and career placement. Susans personal philosophy is to live healthy, relax, and embrace laughter. She follows technology industry leaders like Oracle and Hewlett Packard Enterprise.

Susan made a significant career shift from managing global payment processing technology in finance to leading narrative and design teams for major video games.

Personality Overview

Generous

Charming & Persuasive

Fast Adopter

They don’t mind taking a stand if they believe in something.  They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Leadership & Mentorship
Described as an uplifting mentor who genuinely cares about her team's development. She has formal experience coaching professionals on career transitions.
Video Game Development
As a Development Director at Electronic Arts, she led narrative, design, and quality engineering teams for high-profile games like Black Panther.
Talent Recruitment
Considers having an "eye for recruiting the right talent" one of her greatest strengths, with experience building teams across diverse locations.

Media Appearances

Susan has no verified media appearances

Work History

2-2020 - 6-2025
Development Director | Design Manager at Electronic Arts (EA)
10-2018 - 2-2020
Director of Product Delivery at BookIt.com
1-2016 - 10-2018
Manager - Software Applications at Volusia County Schools
10-2014 - 12-2015
Coach | Mentor at Consultant
8-2007 - 9-2014
Vice President - Global Technology at JPMorgan Chase & Co.

Education

BS from USF
Associate of Arts from Florida State University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Winter Park, Florida, United States Job Level : N/A Designation : Development Director | Design Manager at Electronic Arts (EA)
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Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Clearly address the competitive aspects
  • Keep your pitch focused on the impact but insert some anecdotes into it

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't be unorganized, be prepared for the pitch
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Susan

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Susan take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Susan

Personality Compatibility


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