Susan Johnstone

Doer
DISC Type : sd

Head of IT Service Management at Menzies Aviation

United Kingdom

Overview

Susan has no verified overview

Personality Overview

Strategic Planner

Fast-paced

Results Focused

They exhibit a rare combination of being result-oriented but patient at the same time.  They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Susan has no verified topics they care about

Media Appearances

Susan has no verified media appearances

Work History

10-2017
Head of IT Service Management at Menzies Aviation

Education

Susan has no verified education history

More Information

Social Presence :

Prographics :

Exp : 8 Location : United Kingdom Job Level : Mid-senior Designation : Head of IT Service Management at Menzies Aviation
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Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Don't go over them unless you are left with no other option
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Susan

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Susan take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Susan

Personality Compatibility


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