Susan Ward

Researcher
DISC Type : Cs

Co-Founder | President | Director of Sales + Marketing at Buddy Brew Coffee

Tampa, Florida, United States

Overview

Susan has no verified overview

Personality Overview

ROI Seeker

Self-Disciplined

Soft Communicator

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  Being observant comes to them naturally. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Susan has no verified topics they care about

Media Appearances

Susan has no verified media appearances

Work History

6-2010
Co-Founder | President | Director of Sales + Marketing at Buddy Brew Coffee
5-1999 - 6-2010
Senior District Manager at Takeda Pharmaceuticals

Education

1992 - 1995
MS from University of Florida
1987 - 1991
BS from Florida State University

More Information

Social Presence :

Prographics :

Exp : 26 Location : Tampa, Florida, United States Job Level : Leadership Designation : Co-Founder | President | Director of Sales + Marketing at Buddy Brew Coffee
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Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • Share a one-off customer success story but keeps the focus on highlighting objective, numerical results
  • If they are not asking many questions, nudge them to ask questions rather than just starting to talk yourself

DONT's

  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally
  • Don't ask them to move fast, let them take their time and digest all the information
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Susan

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Susan take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Susan

Personality Compatibility


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