Susana is the Global Growth Director at Melonn, with over a decade of experience in digital transformation, marketing, and e-commerce. An Industrial Engineer from EIA, she is an expert in data-driven strategies, CRM, and leading high-performance teams. Colleagues describe her as a knowledgeable and strategic leader.
Susana is deeply passionate about the e-commerce ecosystem, focusing on empowering online sellers to accelerate their growth. She believes in turning challenging situations, like product returns, into opportunities for exceptional customer service and building loyalty. Her posts show a genuine care for her clients success.
She was a featured panelist representing Melonn at a Forbes event for the "30 Business Promises" in Mexico.
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