Suzanne Shaw

Commander
DISC Type : D

Director, Community & Field Readiness at LogicMonitor

Eden, Utah, United States

Overview

Suzanne has no verified overview

Personality Overview

Impact-Driven

Candid & Clear

Decisive

More than the product, they care about the impact of the product.  They respond better to strong and respectful interactions. They like to move fast and expect the same from others.

Topics They Care About

Suzanne has no verified topics they care about

Media Appearances

Suzanne has no verified media appearances

Work History

9-2025
Director, Community & Field Readiness at LogicMonitor
5-2025 - 9-2025
Sr. Manager, Community & Customer Experience at LogicMonitor
7-2024 - 5-2025
Sr. Community & Advocacy Manager at LogicMonitor
10-2021 - 7-2024
Senior Community Customer Programs Manager at Automation Anywhere
6-2021 - 2-2022
Academic Initiative Program Specialist (Americas) at Automation Anywhere

Education

2003 - 2005
Bachelor of Science (BS) from University of Utah
2006 - 2008
Master of Business Administration (MBA) from University of Phoenix

More Information

Social Presence :

Prographics :

Exp : 20 Location : Eden, Utah, United States Job Level : Mid-senior Designation : Director, Community & Field Readiness at LogicMonitor
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Insights For Selling To Suzanne

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Objectively showcase the impact that your product creates
  • Speak about competitive differentiation that your product offers

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don’t be in a rush to invite them for a social meet and greet
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Suzanne is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Suzanne

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Suzanne move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Suzanne take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Suzanne

Personality Compatibility


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