Swati Nielson

Commander
DISC Type : D

Director - Talent Discovery, North America - Customer Success at SAP

Greater Chicago Area, United States

Overview

Swati Nielson is the Director of Talent Discovery for North America at SAP, where she leads a team focused on recruiting for the Customer Success division. With over a decade of experience at tech giants like Oracle and Infor, she is described by colleagues as driven, results-focused, and highly collaborative. She holds a BA from Michigan State University.

Her career has been defined by a deep passion for the entire recruitment lifecycle, from understanding company culture and coaching hiring managers to successfully closing candidates. She has specific expertise in building teams for enterprise software sales, presales, and global account management roles, consistently exceeding performance expectations throughout her career.

Unique fact: While at Oracle, she exceeded her quota every quarter, with results ranging from 101% to 417%.

Personality Overview

Strong-Willed

Risk-Taker

Candid & Clear

They like to stay in control of the negotiation or defining of the terms.  They put a lot of effort into ensuring personal success. They respond better to strong and respectful interactions.

Topics They Care About

Talent Attraction
Leads a Talent Attraction team at SAP and has over a decade of experience in partnering with hiring teams to find top talent.
Sales Recruiting
Her career at SAP, Infor, and Oracle has been centered on recruiting experienced Enterprise Software Sales Executives and Global Account Directors.
AI in Enterprise
Shares updates on SAP's strategic partnerships with NVIDIA and Google Cloud, highlighting advancements in enterprise AI capabilities.

Media Appearances

Swati has no verified media appearances

Work History

5-2023
Director - Talent Discovery, North America - Customer Success at SAP
5-2019 - 4-2023
Talent Acquisition Advisor (Senior Recruiter) at SAP
10-2011 - 5-2019
Talent Acquisition Manager - North American Software Sales at Infor
2006 - 2011
Senior Sales Recruiter at Oracle
2005 - 2006
Human Resource Manager at Life Fitness

Education

Bachelor of Arts - BA from Michigan State University - Eli Broad College of Business

More Information

Social Presence :

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Exp : 26 Location : Greater Chicago Area, United States Job Level : Mid-senior Designation : Director - Talent Discovery, North America - Customer Success at SAP
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Insights For Selling To Swati

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • Speak about competitive differentiation that your product offers
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Swati is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Swati

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Swati move?

  • If convinced, they can reach decisions quite fast.
  • Can Swati take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Swati

Personality Compatibility


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