Sweta Duseja in

Sweta Duseja

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Senior Director, Customer Success - META at MoEngage
📍 Dubai, United Arab Emirates

Sweta is the Director of Customer Success for META at MoEngage, focusing on omni-channel CX and CRM. Her experience includes leadership roles at Tealium, Oracle, and Salesforce. Described as energetic, dedicated, and delivery-focused, she holds an MBA from the University of Houston, C.T. Bauer College of Business.

Beyond her successful career in technology, Sweta is a published author. She channels her creativity and passion for storytelling into writing fiction, showcasing a dynamic contrast to her data-centric professional life.

Unique Fact: Sweta authored the contemporary romance novel, "Hot Summer Nights."

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Experience
25 Years
Current Role
Senior Director, Customer Success - META
Job Level
Senior
Location
Dubai, United Arab Emirates
Personality Overview

How Sweta shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Sweta cares about

Customer Success
Her career is dedicated to this field, with leadership roles at MoEngage, Tealium, and Oracle. She has also spoken on the topic in podcasts and at industry events.
Omni-Channel CX
A core theme in her professional headline and experience, she focuses on creating seamless, personalized customer journeys across all touchpoints.
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Career

Work history

4-2025
Senior Director, Customer Success - META
MoEngage
1-2022 - 4-2025
Director, Customer Success - META
MoEngage
12-2020 - 2-2022
Customer Success Director
Tealium
5-2020 - 11-2020
Director, Digital Strategy & Customer Success
Rezultize
5-2017 - 4-2020
Senior Customer Success Manager
Oracle
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1-1997 - 12-1999
MBA
University of Houston, C.T. Bauer College of Business
1992 - 1996
BBA
University of Houston-Clear Lake
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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