Tamera Gaines, DBA

Examiner
DISC Type : cs

Strategic Technology Sales Manager at Federated Service Solutions

Southfield, Michigan, United States

Overview

Tamera is a strategic growth leader with over 15 years of experience spanning enterprise sales, public sector consulting, and workforce innovation. A Michigan State University alumna and Certified AI Associate, she specializes in digital transformation and business system modernization. Colleagues consistently describe her as driven, passionate, and dependable.

Her professional interests extend to academia, having authored a study on strategies for virtual sales leaders to increase the productivity of remote employees. This focus on leadership and efficiency highlights a commitment to navigating modern workplace dynamics and optimizing team performance in a distributed environment.

Unique fact: Tamera has successfully managed workforce development grants valued between $5M and $17M, creating talent pipelines that trained thousands of individuals.

Personality Overview

Status Quo Seeker

Unexpressive

Tough To Convince

They are always well-planned and adopt a systematic approach.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They tend to have clarity about their needs and constraints, and are unlikely to over-promise.

Topics They Care About

Dealership Cybersecurity
Actively promotes webinars on protecting automotive dealerships from cyberattacks like phishing and ransomware, showcasing a current focus on this specific vertical.
Public Sector Transformation
Has extensive experience guiding public sector agencies through cloud adoption, Salesforce implementation, and program redesign to enhance citizen services.
Workforce Innovation
Holds a "Talent Pipeline Management Practitioner" certification and has managed multi-million dollar grants to create effective talent pipelines for employers.

Media Appearances

Tamera has no verified media appearances

Work History

5-2025
Strategic Technology Sales Manager at Federated Service Solutions
2-2023 - 1-2025
Principal Consultant, Business Systems SME at Cloud SynApps Inc.
12-2018 - 2-2023
Talent Development Liaison at Michigan Department of Labor and Economic Opportunity (LEO)
5-2018 - 11-2018
Business Account Manager at Verizon
9-2011 - 1-2018
Regional Account Director at Kaplan Test Prep

Education

Bachelor of Science - BS from Michigan State University
Master of Business Administration - MBA from University of Phoenix

More Information

Social Presence :

Prographics :

Exp : 13 Location : Southfield, Michigan, United States Job Level : Middle Designation : Strategic Technology Sales Manager at Federated Service Solutions
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Insights For Selling To Tamera

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Ask them which other stakeholders would be important for this purchase decision
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tamera is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Tamera

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Tamera move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Tamera take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Tamera

Personality Compatibility


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