Tera Fondren in

Tera Fondren

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Customer Experience Team Lead at Text-Em-All
📍 Wylie, Texas, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
19 Years
Current Role
Customer Experience Team Lead
Job Level
Mid-senior
Location
Wylie, Texas, United States
Personality Overview

How Tera shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Tera cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

6-2024
Customer Experience Team Lead
Text-Em-All
3-2016 - 6-2025
Senior Customer Experience Champion
Text-Em-All
7-2013 - 3-2016
Front Office Assistant Manager/Housekeeping Coordinator
The Joule
6-2010 - 7-2013
Front Office Supervisor/Housekeeping and Engineering Coordinator
Rosewood Crescent Hotel
8-2007 - 2-2010
Production Coordinator
Sunbelt Power Controls
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2008 - 2010
Mass Communication/Media Studies
University of North Texas
2005 - 2008
Education details unavailable
Collin College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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