Teresa Ignacio is a customer experience and global operations executive, currently leading Guest Services at Silversea Cruises. With an MBA from Southern Methodist University, she excels at managing complex operational and customer service issues across global markets. Colleagues describe her as diligent, passionate, and a highly organized leader.
Beyond her professional life, Teresa is dedicated to her family, having shared excitement about a new journey they are embarking on together. She values personal growth and continuous learning, as shown by her pursuit of advanced management programs and certifications in topics like behavioral economics and digital transformation.
Unique fact: While earning her EMBA, Teresa gave birth and, despite the new challenges, diligently completed all her coursework, profoundly impressing her professor.
Read the full overview →They prefer to be the ones controlling the conversation or defining the terms. More than the product, they care about the impact of the product. They are not always relationship oriented.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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