Terry Crawford

Inspirer
DISC Type : di

Information Technology Operations Manager at First Mortgage Services

Sydney, New South Wales, Australia

Overview

Terry is an accomplished ICT leader with 26 years of experience, currently serving as the Information Technology Operations Manager at First Mortgage Services. He is a results-oriented manager with a Masters degree from Swinburne University of Technology and holds SCRUM Master, ITIL, and SIX SIGMA certifications. Colleagues describe him as having "exceptional leadership skills. "

He is a strong advocate for positive team dynamics, believing that micromanagement creates resentment and does not work.

Personality Overview

Charming & Persuasive

Decisive

Confident & Optimistic

They respond well to objective pitches but also attach some value to relationships.  They don’t mind taking a stand if they believe in something. They usually prefer to drive the conversation.

Topics They Care About

IT Team Leadership
With a long history of managing IT professionals, he strongly believes that micromanagement does not work and that great managers are remembered for a whole career.
Cloud & Infrastructure
He is actively seeking an Azure, Security, and Infrastructure expert to join his team, indicating a focus on cloud technologies and infrastructure management.
Cybersecurity & Compliance
His current role includes direct responsibility for the company's cybersecurity, IT compliance, and audits.

Media Appearances

Terry has no verified media appearances

Work History

2-2020
Information Technology Operations Manager at First Mortgage Services
9-2015 - 2-2020
Infrastructure Systems Operations Head - Australia and New Zealand at Abbott
1-2013 - 9-2015
IT Manager Hong Kong at Abbott
5-2008 - 1-2013
IT Lead Australia, New Zealand & South East Asia at Abbott
9-1999 - 4-2008
Senior Consultant / Team Lead at IQ Group, Australia

Education

2014 - 2020
Master's degree from Swinburne University of Technology
2019 - 2019
Yellow Belt from Six Sigma

More Information

Social Presence :

Prographics :

Exp : 30 Location : Sydney, New South Wales, Australia Job Level : Middle Designation : Information Technology Operations Manager at First Mortgage Services
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Insights For Selling To Terry

During A Call Or A Meeting

DO's

  • Get them to a point where they are ready to bat for your product internally
  • Clearly address the competitive aspects
  • Look like someone who is on top of their game

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Terry is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Terry

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Terry move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Terry take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Terry

Personality Compatibility


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