Tewana Ramseur in

Tewana Ramseur

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Vice President, Customer Experience at Homespire Remodeling Group
📍 Mechanicsburg, Pennsylvania, United States

Tewana is a results-driven customer experience and operations executive with over 25 years of experience driving business growth and transformation. Educated at Howard University and The University of Chicago Booth School of Business, she excels in strategic planning and fostering customer-centric cultures. Colleagues describe her as reliable, professional, and a unique organizational asset.

She is passionate about empowering others, demonstrated through her involvement with the Black Womens Leadership Council, where she has been a featured workshop speaker. Tewana maintains a strong, lifelong connection to her alma mater, Howard University, and is an active leader in her local community, serving as treasurer for a community organization.

She was a featured speaker at the 2023 Black Womens Leadership Council Summit in New Orleans.

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Experience
35 Years
Current Role
Vice President, Customer Experience
Job Level
Senior
Location
Mechanicsburg, Pennsylvania, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Tewana cares about

Customer-Centric Transformation
Her career is focused on spearheading customer experience strategies and nurturing a customer-centric culture within organizations.
Business Transformation
Her professional headline and experience highlight a focus on driving organizational transformation to enhance customer value and business growth.
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Career

Work history

6-2021
Vice President, Customer Experience
Homespire Remodeling Group
11-2016 - 6-2021
Director Of Customer Service
Bath Saver, Inc.
12-2013 - 10-2016
Site Director
Harry & David
1-2002 - 9-2013
Independent Contractor / Consultant
Self-Employed
5-2000 - 8-2001
Director Strategy
Scient Corporation (no longer operating)
In the press

Media appearances

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Education
1994 - 1996
MBA
The University of Chicago Booth School of Business
1983 - 1989
BS
Howard University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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