Theresa DeHart in

Theresa DeHart

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Chief Experience Officer at Latitude Marinas
📍 Baltimore, Maryland, United States

Theresa is the Chief Experience Officer at Latitude Marinas, specializing in customer success and scaling operations. She excels at building high-performing teams and enhancing the customer journey for both B2B and B2C clients. Colleagues frequently describe her as empowering, compassionate, and dedicated.

Outside of her formal role, Theresa is deeply passionate about the community and culture surrounding marina life. She finds fulfillment in connecting with clients and teams on the docks, believing that marinas should be destinations that create lasting stories and experiences for guests.

She finds it humbling and powerful to see a vision that started with late-night conversations become a tangible reality, like a display at the Annapolis Sailboat Show.

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Experience
17 Years
Current Role
Chief Experience Officer
Job Level
Leadership
Location
Baltimore, Maryland, United States
Personality Overview

How Theresa shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Theresa cares about

Customer Experience
Her entire career focuses on elevating the customer journey, ensuring satisfaction, and building processes that scale without losing the human touch.
Empowering Leadership
Recommendations consistently highlight her as an empowering leader who values her team, fosters collaboration, and cares for her staff personally and professionally.
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Career

Work history

1-2025
Chief Experience Officer
Latitude Marinas
12-2016 - 12-2024
Director of Customer Success
Oasis Marinas
12-2016 - 8-2021
Director of Customer Success
Snag-A-Slip
8-2013 - 11-2016
Corporate Account Manager
Ace Relocation Systems
8-2010 - 11-2016
Relocation Specialist
Ace Relocation Systems
In the press

Media appearances

Who We Are: The Story of Latitude Marinas. Featured in Latitude Marinas Blog
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Education

Theresa has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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