Theresa is the Chief Experience Officer at Latitude Marinas, specializing in customer success and scaling operations. She excels at building high-performing teams and enhancing the customer journey for both B2B and B2C clients. Colleagues frequently describe her as empowering, compassionate, and dedicated.
Outside of her formal role, Theresa is deeply passionate about the community and culture surrounding marina life. She finds fulfillment in connecting with clients and teams on the docks, believing that marinas should be destinations that create lasting stories and experiences for guests.
She finds it humbling and powerful to see a vision that started with late-night conversations become a tangible reality, like a display at the Annapolis Sailboat Show.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Theresa has no verified education history
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