Thomas Khairallah

Researcher
DISC Type : Cs

Senior Product Manager at Compass Group USA

Albany, New York Metropolitan Area, United States

Overview

Thomas Khairallah is a Senior Product Manager at Compass Group USA with a focus on FinTech and digital solutions. His experience spans product ownership and management at companies like Servy and Delaware North. He is a Certified SAFe® 6 Agilist and holds a degree from the Lebanese American University.

He played a role in developing Servy Insights+, a platform that leverages AI and machine learning within a global airport e-commerce marketplace.

Personality Overview

Detail Oriented

ROI Seeker

Self-Disciplined

They are thorough and always follow a systematic approach.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. Being observant comes to them naturally.

Topics They Care About

AI in E-commerce
Highlighted his work on Servy Insights+, a project using AI and machine learning to analyze data from over 10 million transactions in a large e-commerce marketplace.
FinTech Solutions
His professional headline and current role explicitly state a specialization in FinTech and the development of digital financial solutions.
Agile Methodologies
He is a Certified SAFe® 6 Agilist, demonstrating a commitment to agile frameworks for product development and management.

Media Appearances

Thomas has no verified media appearances

Work History

10-2022
Senior Product Manager at Compass Group USA
8-2020 - 9-2022
Group Product Manager at Servy
3-2020 - 8-2020
Product Owner at Delaware North
5-2019 - 3-2020
Business System Administrator at Delaware North
11-2018 - 5-2019
Business Analyst at Delaware North

Education

2006 - 2010
Bachelor's degree from Lebanese American University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Albany, New York Metropolitan Area, United States Job Level : Middle Designation : Senior Product Manager at Compass Group USA
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Insights For Selling To Thomas

During A Call Or A Meeting

DO's

  • Preferably use email to follow up with them instead of phone or Linkedin, engage by asking question or opinions
  • Use a presentation with information before getting into a live product walkthrough
  • Share a one-off customer success story but keeps the focus on highlighting objective, numerical results

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Thomas is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Thomas

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Thomas move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Thomas take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Thomas

Personality Compatibility


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